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store@cngeya.com
Payment Policy
We accept a variety of secure payment methods to ensure a smooth and convenient shopping experience. You can choose from the following payment options:
– Visa
– Mastercard
– PayPal
– American Express
– Discover
No matter which method you prefer, simply select your items and add them to your shopping cart. For a more seamless checkout experience, we encourage you to register with us beforehand. This will save you time by not needing to re-enter your information for future purchases, and you’ll also be able to manage your account, check order statuses, and track rewards points.
Why Was My Payment Declined?
If you're having trouble paying via credit card, please ensure that:
If the issue persists, try a different card or pay using PayPal. If you’re still unable to process your payment, please contact your bank or get in touch with us, providing as many details as possible, including any error messages, so we can assist you.
Why Can't I Check Out?
If you’re experiencing issues at checkout, try switching to a different device or browser. Occasionally, certain aspects of the checkout process may not function properly.
We also recommend using PayPal Express Checkout, which may resolve the issue. If the problem continues, feel free to contact us with the product details (SKU, quantity, color, and size), and we’ll send you a direct payment link.
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